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DMA Law is looking to appoint a Call Advisor/Admin Assistant.

  • Location: Consett office
  • Salary: Depending on experience
  • Hours: Monday – Friday, 9am – 5pm
  • Job Type: Full-time
  • Basis: Permanent
  • Start Date: ASAP

More about the role:

The Call Advisor/Admin Assistant will work under the remote supervision of the Operations Manager, assisted by the Operations Manager’s Assistant to provide support at DMA Law, 2 Middle Street, Consett to ensure the office runs smoothly and efficiently:

Responsibilities will include:

  • Answering a busy switchboard and directing to the relevant department/person, ensuring that calls are delivered efficiently.
  • Taking effective messages for members of staff if they are not available to take the call
  • Providing a front-of-house service, dealing with enquiries in a helpful, professional, and efficient manner.
  • General administration duties such as data entry, managing incoming and outgoing mail.
  • Processing online and cash payments from clients.
  • Undertaking any other additional duties appropriate to the role as required to support the business.

Essential skills:

The successful applicant must be:

  • a self-motivated individual with good communication skills
  • a good team player who is also able to work alone
  • able to listen effectively
  • able to provide excellent service over the telephone and in person
  • well organised
  • able to multitask

Please register your interest for this role by emailing: by close of business on Monday 12th December